Thank you for choosing Bitcoin Hash Hub: Cloud Miner (“the App,” “we,” “us,” or “our”). We take the protection of your personal information and data security seriously. This Privacy Policy explains what information we process when you use our remote cloud-hashrate management services, why we process it, with whom it may be shared, how it is retained, and the rights available to you.
Please read this Privacy Policy carefully before registering for or using the App. By continuing to access or use the App, you acknowledge the data-processing practices described below.
This Privacy Policy applies to information processed when you create an account, purchase services, configure remote tasks, review operational data, or contact customer support through the App.
Bitcoin Hash Hub: Cloud Miner is a tool for accessing and managing computing resources hosted on third-party remote servers. The App does not use your mobile device’s CPU, GPU, or other local hardware to mine cryptocurrency.
We process only the information reasonably necessary to provide the App’s features, protect the service, and deliver customer support.
When you create an account, report an issue, or contact us, we may process:
Unless necessary, please do not submit identity documents, complete payment credentials, or other highly sensitive information through our support channels.
To assess compatibility, investigate errors, and resolve technical problems, we may receive:
When you use the App, our systems may record page visits, feature interactions, operation timestamps, session duration, and the service settings you select.
We use this information to maintain functionality, diagnose problems, and improve the user experience.
When you connect to our services, backend systems may automatically record your IP address, access time, general request details, and network connection status.
These records help us authenticate accounts, route service requests, prevent attacks, and investigate suspicious or abnormal activity.
We may process relevant information to:
We do not sell personal information or use collected data to create profiles for targeted advertising.
Payments for one-time services offered through the App are processed by Google Play. Complete payment credentials, such as bank card or credit card numbers, are handled directly by Google. We do not receive or store those complete payment details.
To validate purchases and provide the corresponding services, we may retain:
Unless clearly stated otherwise on the purchase screen, one-time products do not renew automatically. The service ends according to the duration or conditions displayed at the time of purchase, and no charge for a subsequent period will be made automatically.
We do not rent personal information or provide it to third parties for their own marketing purposes. Information may be disclosed only to the limited extent necessary in the following circumstances:
Providers of cloud hosting, data storage, error diagnostics, or network security services may process limited information on our behalf as necessary to operate the App.
We may disclose relevant information when required by a valid court order, administrative directive, regulatory request, or another legally binding demand.
We may disclose records necessary to investigate fraud, respond to cyberattacks, or protect the lawful rights and interests of users, the platform, and other parties.
For disclosures not covered above, we will obtain your authorization in advance where required by applicable law.
Service providers acting on our behalf must implement appropriate safeguards and may process information only for the agreed purposes and within the authorized scope.
We retain personal information only for the shortest reasonable period necessary to fulfill the relevant processing purpose. Certain records may be kept longer where required for transaction verification, taxation, security audits, dispute resolution, or other legal obligations.
When information is no longer required, we will delete it, anonymize it, or otherwise dispose of it in accordance with applicable law.
We use measures designed to reduce the risk of unauthorized access, disclosure, alteration, destruction, or loss, including:
No internet-based service can guarantee absolute security. If a data incident may affect users’ lawful rights or interests, we will investigate it, take corrective measures, and provide any notifications or reports required under applicable law.
Depending on the laws applicable in your location, you may have the right to:
You may exercise these rights through the account-management features available in the App or by contacting us using the email address provided below. To protect account security, we may verify your identity before completing a request.
After an account is closed, most associated information will be deleted according to our applicable procedures. Some records may remain until the relevant retention period expires if they are required for transaction validation, security audits, legal compliance, or dispute resolution.
Uninstalling the App only stops future activity on that device. It does not automatically close your account or erase information already stored on our servers. To remove server-side information, you must submit an account-closure or data-deletion request.
The App is intended only for users who have reached the legal age of majority in their location and possess the required legal capacity. It is not directed toward minors, and we do not knowingly collect personal information from them.
If you believe a minor has provided information to us without valid authorization, please contact us. After reasonable verification, we will delete the information or restrict its processing as required by law.
We may revise this Privacy Policy to reflect changes in product features, technology, or legal requirements. If an update may materially affect users’ rights, we will provide notice through the App or by another reasonable method.
The updated version will apply from the date stated on the policy page. We recommend reviewing this page periodically to remain informed of the current privacy terms.
To request account closure, exercise your privacy rights, or ask questions about this Privacy Policy, please contact us at:
Email: support@bithashhub.top